Citizen's Charter

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DEPARTMENT OF ENVIROMENT AND NATURAL RESOURCES

REGION XI

CITIZEN'S CHARTER (2ND EDITION)

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TO IMPROVE EFFICIENCY IN THE DELIVERY OF

PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE

 

PURPOSE OF CITIZEN'S CHARTER
To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.

DENR MANDATE
The DENR is the primary government agency responsible for the conservation, management, development and proper use of the country's environment and natural resources.

VISION
A nation enjoying and sustaining its natural resources and a clean and healthy environment.

MISSION
The DENR shall be the driving force in the pursuit of sustainable development, enabling stakeholders' participation in the protection, conservation and management of the environment and natural resources for the present and future generations.

In pursuit of the foregoing, the fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:

PROCESS FLOW:

1. APPLICATION FOR FREE PATENT
2. ISSUANCE OF SURVEY AUTHORITY
3. ISSUANCE OF CERTIFICATE OF TREE PLANTATION OWNERSHIP (CTPO)
4. ISSUANCE OF CERTIFICATE OF VERIFICATION(Cutting/Transport of Non-Wood Forest Products within Private Land, e.g. Bamboo, Vines, Nipa, etc.)
5. ISSUANCE OF CERTIFICATE OF VERIFICATION (Cutting and Transporting of Planted and Non-Premium Trees within Private Land)
6. APPLICATION FOR CHAINSAW REGISTRATION
7. APPLICATION FOR CERTIFICATE OF WILDLIFE REGISTRATION (CWR)
8. ISSUANCE OF LOCAL TRANSPORT PERMIT FOR WILDLIFE (Self Propagated)
9. RESIDENTIAL FREE PATENT
10. TREE CUTTING PERMIT

CITIZEN CHARTER UPDATES (CY2016)

11. ISSUANCE OF A CERTIFICATION OF NO RECORDS/APPEAL/MOTION FOR RECONSIDERATION, ETC.
12. DOCUMENT AUTHENTICATION
13. SALE OF BIDDING DOCUMENTS


14. PREPARATION OF OBLIGATION REQUEST AND STATUS (ORS) FOR ALL DISBURSEMENT VOUCHERS, CONTRACTS AND OTHER TRANSACTIONS
15a. PROCESSING OF DISBURSEMENT VOUCHER (DV)
15b. PROCESSING OF PURCHASE ORDER, JOB ORDER AND CONTRACT OF SERVICE
16. PREPARATION, PROCESSING AND ISSUANCE OF CHECKS/ADA

Procedure for Filing of Complaints:

1. Procedure for Filing of Complaint

2. Complaint Form

Feedback and Redress Mechanisms

 

 

 

 

News

Avian Migrants found haven in Davao Region

A large number of Little Egret (Egretta garzetta) sighted in Malalag mudflats.  Photo courtesy of DENR XI- Protected Area Management and Biodiversity Conservation Section (PAMCS) team.

Hundreds to thousands of migratory waterbirds were logged during the conduct of Asian Waterbird Census (AWC), a program that aims to monitor and record bird sightings across the globe. It was conducted by the Department of Environment and Natural Resources (DENR-XI) in the early weeks of January 2020, in Davao Region’s six (6) monitoring sites – Malalag mudflats in Davao del Sur, Bucana in Davao City, Banay-banay in Davao Oriental and in Panabo, Carmen and Tagum in Davao del Norte.

AWC is an annual event which takes place during the second and third weeks of January.

In Malalag, about a thousand of Little Egret (Egretta garzetta) were sighted, along with hundreds of Pied Stilts (Himantopus leucocephalus) and Whiskered Terns (Chlidonias hybrida). A small number of Great Knot (Calidris tenuirostris), an endangered species was also sighted.

Moreso in Carmen Coastal Wetland, a few of nearly threatened species such as Black-tailed Godwit (Limosa limosa) and Eurasian Curlew (Numenius arquata) were also seen. With them are some Whiskered Terns also flocking in the area. The latter species were also spotted in its neighboring Coastland Wetland in Panabo along with hundreds of Little Egret and Pied Stilts.

Meanwhile in Banay-bay, White-browed Crake (Porzana cinerea) and Wandering Whistling Duck (Dendrocygna javanica) were recorded, just a few compared to the thousands of Pied Stilts that landed in the area. In the same area, a few Philippine Ducks (Anas luzonica), the sole endemic species were also spotted flying overhead. Philippine Ducks is one of our very own families of birds which are unfortunately listed as vulnerable because of its small population.

As Philippines is one of the avian migrants’ flyways or routes in East Asia/Australasia, these avian migrants fly from their origin all the way to the lands of Davao Region to find a better habitat that will suit their need for breeding, feeding and raising their young. They are flying from vast distances including China, Japan, Siberia and other areas around the world that has winter season. These migrant birds travel beyond their country’s borders in search for warmer and safer refuge where they can also find sufficient food resources.

As a warm welcome to these visitors, may we all refrain from touching or harming them. Just let them fly freely.

#MigratoryBirds