8888 Hotline Orientation Workshop Held

Department of 8888 hotline orientation workshop held  resizedEnvironment and Natural Resources together with the Office of the President recently conducted a 2-day orientation workshop for the institutionalization of 8888 Hotline participated in by selected DENR employees from the Mindanao Cluster. This is the fourth and the last of the 8888 Hotline orientation workshop series conducted by the said agencies.

With President Rodrigo R. Duterte’s 2nd SONA pronouncement, 8888 Citizens Complaint Hotline was launched to ensure quick response of complaints as required under Executive Order 6 or the Institutionalizing the 8888 Citizens’ Complaint Hotline and Establishing the 8888 Citizens’ Complaint Center.

DENR’s Strategic Communications and Initiatives Services Director Ma. Sabrina Cruz said that the orientation workshop aims to educate the participants on the operation mechanics of 8888 Hotline and its guidelines concerning its implementation. It also aims to present the different duties and responsibilities of all DENR Hotline Focal Person and for them to perform hands-on application in responding 8888 Hotline complaints.

During the orientation workshop, Director Myrachelle Gay T. Santos of the Office for Supervised Agencies under the Office of the Cabinet Secretary thoroughly discussed about EO 6 and oriented the participants about the 8888 Hotline. Director Santos represented Cabinet Secretary Leoncio B. Evasco, Jr.

On the other hand, DENR Action Center Head Merlinda Manila briefed the participants about the process flow and the status of DENR Hotline/Action Center of the Central Office.

Participants to the said event are the Hotline Focal Person of DENR as well as from the Environmental Management Bureau (EMB) and Mines and Geosciences Bureau (MGB) from Regions 9, 10, 11, 12 and the Caraga Region. Also present is DENR-XI Regional Public Affairs Office (RPAO) Chief Jayvee Jude V. Agas representing Regional Director Ruth M. Tawantawan, CESO III.

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